The core pharmacy
platform

A console that grows with you….

Patient Console

All of your patients’ information at your fingertips.
Access full platform activity including health history, medications, allergies, vaccination records, orders, and communications.
See the complete picture and identify opportunities for care with fully integrated IM1 and self reported patient data.
Flexible architecture able to comply with various CCGs & PCNs specific requirements.

Communicate with your patients through one single omni-channel solution whether through the phone, email, SMS*, or App Notifications/2-way text.
Complete visibility of communications between Patient and Pharmacy in a sIngle thread by date and time stamp.
Permissions-based access to both historical & open communications, enabling your staff to support patients as a collective team.

View and process all of your patients’ acutes and repeat prescriptions easily with auto-status updates and full transparency across the processing journey.
Identify and take action on owings and overdue prescriptions.
Interoperable with CareConnect™, communicate directly with your patients regarding any anomalies or open items on their order.
Real time automated status updates provides patients with visibility from the time an order is placed all the way to completion.

An extension of your team, deployed organization wide or limited to specific locations & hours.
A front line resource able to respond to queries related to: hours of operation, location information, prescription status, & schedule care.
Save your team hundreds of hours per month, enabling them to refocus on what matters-delivering patient care.
Patients will be immediately connected to a live staff member when needed or upon request.

Actionable Insights (business intelligence + reporting) to help your business identify and promote revenue-generating services.
Seamless workflow for identifying care opportunities and outreach to relevant patients through CareConnect™ on productive tasks.