The core pharmacy

A console that grows with you….

Patient Console

  • All of your patients’ information at your fingertips.
  • Access full platform activity including health history, medications, allergies, vaccination records, orders, and communications.
  • See the complete picture and identify opportunities for care with fully integrated IM1 and self reported patient data.
  • Flexible architecture able to comply with various CCGs & PCNs specific requirements.

Care Connect

  • Communicate with your patients through one single omni-channel solution whether through the phone, email, SMS*, or App Notifications/2-way text.
  • Complete visibility of communications between Patient and Pharmacy in a sIngle thread by date and time stamp.
  • Permissions-based access to both historical & open communications, enabling your staff to support patients as a collective team.

Prescription Order Management

  • View and process all of your patients’ acutes and repeat prescriptions easily with auto-status updates and full transparency across the processing journey.
  • Identify and take action on owings and overdue prescriptions.
  • Interoperable with CareConnect™, communicate directly with your patients regarding any anomalies or open items on their order.
  • Real time automated status updates provides patients with visibility from the time an order is placed all the way to completion.

Virtual Assistant

  • An extension of your team, deployed organization wide or limited to specific locations & hours.
  • A front line resource able to respond to queries related to: hours of operation, location information, prescription status, & schedule care.
  • Save your team hundreds of hours per month, enabling them to refocus on what matters-delivering patient care.
  • Patients will be immediately connected to a live staff member when needed or upon request.

Intelligent Care

  • Actionable Insights (business intelligence + reporting) to help your business identify and promote revenue-generating services.
  • Seamless workflow for identifying care opportunities and outreach to relevant patients through CareConnect™ on productive tasks.